Privacy policy

At HORIZN, your trust means everything. The goal is simple: keep your information safe, private, and only use it to give you a better sleep experience.

What We Collect

We only collect the details needed to process and deliver your order:

• Your name

• Shipping address

• Contact details (like email and phone)

That’s it. Your personal data is never sold or rented to third parties.

How We Use Your Information

Your details are used solely to:

• Safely ship your HORIZN products to you

• Send order confirmations, shipping updates, and support responses

• Process returns, refunds, and guarantee claims

No hidden tracking tricks or surprise data sharing—just what’s needed to serve you and improve your experience.

100-Night Risk-Free Guarantee

Every pillow is backed by our 100-Night Risk-Free Guarantee. If you’re not sleeping better, contact us within 100 nights of delivery and we’ll help with a return and refund according to our policy terms.

Contact Us

Questions about your data, your order, or your guarantee?

Email: hello.horizn@gmail.com
The team will get back as soon as possible with clear, helpful support.